FQA
Q: My hair is quite thick/long. Will one set of DyeloraPop be enough?
A: As seen on our packaging, each set contains a 3.38 fl oz (100ml) tube and bottle. For best results, saturation is key. One set is generally sufficient for a standard short-to-medium length application. However, if your hair is thick or past shoulder length, we highly recommend purchasing two sets to ensure even and full saturation. Missing spots due to lack of product is the most common cause of uneven color!
Q: Is this a permanent or semi-permanent color? And how long will it last?
A: DyeloraPop is a semi-permanent color formula. On average, it lasts between 15 to 25 washes, depending on your hair's porosity and how you care for it. For best results and color longevity, we recommend using sulfate-free shampoos and washing with cooler water.
Q: Do I need to buy anything else to use this?
A: This is a complete kit! Each package includes the active Hair Colorant (Tube) and the required Color Developer (Bottle) as pictured. Our integrated system ensures even, long-lasting, and vibrant color results. You only need to prepare your own mixing bowl, brush, and gloves.
Q: How gentle is this formula? Will it damage my hair?
A: Not at all. As shown on our packaging, DyeloraPop features a plant-based fashion color formula. It is 100% ammonia-free and designed to be gentle and non-damaging to hair. In fact, many users find their hair feels smoother and conditioned after use.
Q: Will this work on naturally dark or black hair without bleaching?
A: Yes! Our DyeloraPop fashion colors are highly saturated and specifically formulated to provide vibrant results on dark bases without requiring pre-bleaching. However, the final shade will vary based on your starting level; it will appear deeper on black hair and brighter on light brown/pre-lightened hair.
Q: Where do you ship from and how long will it take to receive my order?
A: All orders are processed and shipped directly from our warehouse in Atlanta, Georgia. For addresses within the United States, you can expect your DyeloraPop kit to arrive within 5-7 business days. We’ll provide a tracking number as soon as your package hits the road!
Q: What if I change my mind after receiving the product?
A: No worries! We offer a 7-day no-questions-asked return policy. If the product is unopened and in its original packaging, you can return it within 7 days of delivery for a full refund. Your satisfaction and peace of mind are our top priorities.
Q: Is there any support if I encounter issues with the product?
A: Absolutely. We provide a comprehensive 30-day after-sales guarantee. Whether you have questions about the application process or concerns about the results, our support team is here to help you within 30 days of your purchase. We stand behind the quality of DyeloraPop!